Overview
This user guide aims to help users quickly understand and efficiently utilize the core features of the GPTBots platform. GPTBots.AI is an enterprise-grade no-code AI Agent development platform dedicated to providing businesses with efficient, stable AI solutions through artificial intelligence technology, driving business growth and improving work efficiency. The platform supports full lifecycle services from AI solution design, deployment, delivery to operation and maintenance, featuring strong visual operation capabilities and a rich ecosystem of intelligent agents (Agents), suitable for various enterprise business scenarios.
Core Capabilities of GPTBots
No-code AI Development
Build enterprise-level AI agents quickly through visual drag-and-drop operations without programming, adapting to diverse business needs.Support for Multiple Agent Types
Provides multiple agent types such as Agent, Flow-Agent, and Multi-Agent, covering scenarios from simple Q&A to complex workflows and multi-role collaboration.Workflow Support
Supports automated workflows for parameterized input/output scenarios through API calls.Multi-channel Integration
Seamlessly integrates with mainstream platforms like WeChat, Slack, WhatsApp, DingTalk, Telegram, etc., enabling multi-channel applications.Powerful Knowledge Base Management
Supports multiple document formats (docx, pdf, txt, csv, web pages, etc.) and various retrieval methods, enhancing the accuracy and professionalism of knowledge-based Q&A.Rich Toolset and Integration Capabilities
Supports integration with APIs, plugins, databases, and third-party platforms (e.g., WeChat, Slack, WhatsApp), expanding application boundaries.Data Security and Compliance
Offers content moderation, data anonymization, encrypted storage, permission management, and other security mechanisms to meet enterprise-level data security and compliance requirements.Enterprise SLA Assurance
Provides high availability and stability with professional technical support.
Core Functional Module Guide
| Module | Main Function Description |
|---|---|
| Agent | Designed for human users in simple business scenarios, supports quick creation of agents within minutes, enabling common Q&A and knowledge retrieval functions. |
| FlowAgent | Designed for human users in complex business scenarios, supports orchestrating workflows involving multiple LLMs to handle enterprise-level complex business cases. |
| MultiAgent | Designed for human users in dynamic research scenarios, supports forming multi-role AI teams within enterprises, enabling autonomous perception, task decomposition, and collaborative execution automation. |
| Workflow | Designed for programmatic interfaces in parameterized input/output scenarios, supports orchestrating workflows involving multiple LLMs to handle enterprise-level complex business cases. |
| Knowledge Base | Supports multi-format document management, slice-level editing, hybrid search, enhanced knowledge Q&A, and more. Reduces hallucinations and expands domain-specific knowledge by providing unstructured data to agents. |
| Database | Provides database management, data storage, query functions, and more. Reduces hallucinations and extends specialized domain knowledge for agents by providing structured data. |
| Tools | Enables enterprise service capabilities and data to be encapsulated as tools via APIs, flexibly extending agent capabilities using either structured or unstructured data. |
| Human Service | Adds human service capabilities to agents, providing enterprises with fallback strategies to enhance user experience and service quality. |
| Integrations | Supports seamless integration with multiple third-party platforms, minimizing intrusiveness into existing enterprise workflows. |
| Logs | Provides insight analysis and visualization of agent runtime logs, error information, performance metrics, and more. |
| Insights | Offers analysis and visualization of agent runtime data to help enterprises understand agent performance. |
| Workspace | Provides audit, management, deployment, and monitoring functionalities for agents, supporting large enterprises in offering controlled and traceable internal AI usage space for employees. |
| Organization Settings | Provides basic platform configuration, permission management, billing management, system alerts, and more to ensure stable platform operation. |
Quick Start Guide
- Register and Log In: Visit the GPTBots Official Website to register an enterprise account and log in.
- Create an Agent: Select the appropriate agent type based on your business needs and perform basic configurations.
- Configure Knowledge Base and Tools: Upload enterprise knowledge documents and configure required tools or plugins to enhance agent capabilities.
- Integrate with Third-party Platforms: Connect your agent to platforms such as WeChat, Slack, WhatsApp, etc., to enable multi-platform services.
- Test and Launch: Use the platform's testing functionality to verify agent performance, make adjustments and optimizations, then launch officially.
- Monitor and Maintain: Use the monitoring and analytics tools provided by the platform to continuously optimize agent performance.
Frequently Asked Questions (FAQ)
Q1: What types of agents does GPTBots support?
A: GPTBots supports three main types of agents: Agent (basic), Flow-Agent (workflow-based), and Multi-Agent (multi-role team). Additionally, it supports Workflows for programmatic interfaces and complex business process automation.
Q2: How can I quickly create an agent?
A: After registering and logging in to the platform, select "Create Agent," choose between Agent, Flow-Agent, or Multi-Agent based on your business needs, and follow the setup wizard for quick deployment. You can also use one of the Agent Templates provided by GPTBots official site for faster creation.
Q3: What document formats are supported by the knowledge base?
A: The knowledge base supports doc/docx, pdf, txt, csv, markdown, xls/xlsx, web scraping, Q&A, and more, with support for hybrid search and slice-level management.
Q4: How is data security and compliance ensured?
A: GPTBots provides content moderation, data anonymization, encrypted storage, permission management, ISO certification, SOC2 certification, RBAC, and other security mechanisms. It also supports private deployment to meet enterprise-level data security and compliance requirements.
Q5: How does the platform integrate with third-party systems?
A: The platform supports integration via API, Webhook, Bubble Widget, iframe, and seamless connection with popular platforms such as WeChat, Slack, WhatsApp, DingTalk, Telegram, making it easy to apply across multiple enterprise channels.
Q6: What should I do if my agent isn't responding properly?
A: We recommend first checking the logs and insights modules to analyze runtime logs and error messages. If you cannot resolve the issue yourself, contact the GPTBots technical support team for assistance.
Q7: How can I extend the capabilities of an agent?
A: You can flexibly expand an agent's business capabilities through knowledge base expansion, tool (API/plugin) integration, and database connectivity, meeting diverse enterprise needs.
Q8: Does the platform support multi-organization and multi-member collaboration?
A: Yes. The platform supports creating multiple organizations, assigning different members and role permissions within each organization, enabling multi-team collaboration and unified management.