Input · VAD Control
Illustrative execution and output. Not a live run.
Everything a great call needs, ready in AudioAgent
Listening, speaking, looking things up and seeing, plus handoff, phone lines and post-call analysis, all configured in the console.
It tells when the user has finished by pauses or by meaning, and stops to listen the moment they cut in. It follows up on silence and hangs up on timeout or long silences. Add brand names and terms to the transcription instruction, and the real-time engine understands whatever language the user speaks.
Input · VAD Control
Illustrative execution and output. Not a live run.
Pick from a range of preset voices for fluent, natural speech. Brackets, Markdown and other symbols are removed before reading; add office or café background sound, and buffered playback keeps audio smooth.
Output · Speech synthesis
Illustrative execution and output. Not a live run.
Mid-call it searches your knowledge base, calls API, MCP and OAuth tools to check orders, book appointments and write records, and queries data tables in plain language. User attributes and variables flow into the call for a personal touch.
Debug · Live call
Illustrative execution and output. Not a live run.
When the user turns on the camera or shares a screen, the agent sees it: troubleshoot a device on camera, or ask what to fill in next on a web page. All three engines support it.
Debug · Screen sharing
Illustrative execution and output. Not a live run.
Share Screen
I can see you are on the address step. Fill it in and press the button at the bottom right to continue.
When the agent cannot resolve something, it transfers to a human agent by your rules and passes on a call summary and everything collected, so the customer never has to repeat themselves.
Human handoff · Coming soon
Illustrative execution and output. Not a live run.
Open a share link to start talking, with nothing to install and automatic reconnection. Embed it in your website or help center with an iframe that can start the call automatically, sends call start and end events to your page, and supports a domain whitelist and credit limits. Employees can use it in GWork too.
Integration · iframe
Illustrative execution and output. Not a live run.
Connect your Twilio number to answer incoming calls: credentials are verified when you save, and every incoming call is signature-checked. An existing contact center can transfer calls to the agent over SIP (enabled on request). Outbound calling from a list is coming soon.
Integration · Phone System
Illustrative execution and output. Not a live run.
Every call is recorded automatically, with each turn’s text aligned to the recording: click a turn to jump to it, change the playback speed or download. The runtime sequence logs each turn’s retrieval, tool calls and timing. Automatic post-call summaries and resolution checks are coming soon.
Logs · Conversation records
Illustrative execution and output. Not a live run.
User: Is the A200 still under warranty?
Agent: Yes, until March next year.