What is Integration in AI Agents?

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Integration is a powerful feature in GPTBots that allows your AI Agent to seamlessly connect to the business scenarios and applications you use every day. With integration capabilities, your Agent transcends the GPTBots platform—it becomes an integral part of your daily workflow, enabling easier access and interaction within the tools and environments you already rely on.

Why Use Integration?

Integration empowers your AI Agent to deliver value across multiple touchpoints:

• Work across platforms: Interact with your Agent directly in popular messaging apps like LINE, Slack, or WhatsApp
• Enhance user experience: Embed your Agent as a chat widget on your website, enabling instant visitor engagement
• Boost business efficiency: Connect your Agent to essential business tools and systems to streamline information access and automate routine tasks

Whether serving customers externally or assisting your team internally, Integration ensures your Agent fits seamlessly into real-world business use cases.

Three Types of Integration

1. Development Integration

• Designed for developers and technical teams
• Connect your Agent to custom systems or applications via secure API key
• Ideal for scenarios requiring deep customization, advanced functionality, and technical flexibility

2. Web Integration

• Designed for web-based access and deployment
• Publish your Agent to the GPTBots workspace or embed it on your website as an interactive chat bubble
• Ideal for making your Agent directly accessible to users through web pages, shareable links, and online portals

3. Third-party App Integration

• Designed for popular messaging platforms and communication channels
• Extend your Agent's reach by connecting to multiple chat applications without additional coding
• Ideal for providing seamless, omnichannel interaction with users across their preferred messaging platforms